Company Name: DarkBirds Co.

1. Purpose

This Refund Policy outlines the terms and conditions under which DarkBirds Co. provides refunds (if any) for its software development, web hosting, and IT-related services.
By engaging DarkBirds Co. for any service, the Client acknowledges and agrees to the terms stated in this policy.

2. General Policy
All software development, web application, and platform setup services provided by DarkBirds Co. are custom-built, client-specific, and non-transferable.
Therefore, no payment or deposit made towards any software development, design, or hosting service is refundable once the work has commenced.

3. Non-Refundable Scenarios
The following payments are strictly non-refundable under any circumstances:

Software Development Fees — including project planning, coding, design, or setup.
Domain Registration Fees — once a domain name has been purchased or renewed.
Hosting Server Charges — once the server or cloud space has been allocated or configured.
Third-Party API or License Costs — including payment gateway setup, plugin integrations, or any external software tools.
Maintenance, Update, or Customization Fees — including any one-time or recurring service charges.

4. Cancellation Policy
If a Client requests cancellation before project initiation, a partial refund may be considered only if no technical work or resource allocation has started.
Once the development process, design phase, or server setup has begun, no cancellation or refund is permitted.
In case the Client fails to provide necessary content, documents, or approvals on time, DarkBirds Co. shall not be held liable for project delays or cancellation — and no refund will be issued.

5. Project Suspension and Termination
DarkBirds Co. reserves the right to suspend or terminate any project or service due to non-payment, legal violation, or breach of agreement by the Client.
In such cases, all payments made up to the date of termination remain non-refundable and will be treated as compensation for time, resources, and effort already invested.

6. Quality Assurance
DarkBirds Co. ensures delivery of the agreed project as per the documented scope and features.
Post-delivery support or revisions are limited strictly to the agreed maintenance period or as per the terms of the service contract.

7. Final Statement
By engaging with DarkBirds Co. and making any payment (advance or full), the Client fully understands and accepts that:

“All payments made for software development, web design, hosting, or related digital services are final and non-refundable.”